Terms & Conditions
These terms govern the sale of products by DAH Furniture to you, the customer. Please read these terms carefully. By using our website and services, you agree to these terms. If you do not agree, do not use our website or services.
1. DEFINITIONS
1.1 In these Terms:
1.1.1 “You” or “your” refers to you, the customer ordering and purchasing Products.
1.1.2 “We,” “us,” or “our” refers to DAH Furniture.
1.1.3 “Delivery Terms” refers to the terms that apply to our Product delivery services, which can be found on our website.
1.1.4 “Order” refers to an order placed by you for Product(s) through our website, by telephone, or other means as permitted.
1.1.5 “Privacy Policy” refers to our privacy policy, detailed on our website.
1.1.6 “Product” or “Products” refers to the goods we sell.
1.1.7 “Terms” refers to these terms and conditions of sale.
1.1.8 “Website” refers to www.dahfurniture.com.
1.1.9 “Trade Professionals,” “Tradesmen,” and “Tradespeople” refer to any business registered on the Website to quote for work posted by Customers.
1.2 If you order Products on behalf of a company, organization, or other entity, “you” includes you and that entity. You represent and warrant that you are authorized to bind the entity to our agreement (including these Terms) and agree to these Terms on behalf of yourself and the entity.
1.3 These Terms are provided only in English.
1.4 If you view these Terms via our Website, you should print or save a copy for future reference.
2. OUR AGREEMENT
2.1 Each order you place and purchase of Product(s) you make is subject to these Terms, our Delivery Terms (where relevant), and any additional terms related to quotes or promotional offers (together, our agreement).
3. PRICE, DELIVERY CHARGES, AND AVAILABILITY
3.1 Unless otherwise stated, prices for Products include applicable sales tax (GST in Jersey). Sales tax is applied and shown on your invoice at the current rate. Any rounding variances will not affect the total price inclusive of sales tax.
3.2 Prices for Products exclude delivery charges unless expressly stated otherwise. Delivery charges vary based on the Products, delivery address, and delivery method. Delivery charges are calculated automatically and added to your order when you place an order via our website.
3.3 We can update prices at any time. If a Product is mispriced, we will not be obliged to supply it at the incorrect price. We will either cancel your order and refund the price you paid or contact you to see if you wish to continue with the order at the correct price. If we cannot contact you, we will cancel your order and refund the price you paid.
3.4 Promotional prices will apply only in the context of the promotion and are subject to the terms of that promotion. To use promotional prices, you must quote the relevant promotion code when ordering (where applicable). Promotions can be updated at any time.
3.5 Prices for commodity goods will be updated regularly; please visit our website for the latest prices.
3.6 Quotes provided to you are subject to the terms and conditions applicable to that quote.
3.7 All Products are subject to availability. If you order Products that are not in stock, we will contact you to discuss how you wish to proceed. You may choose to wait until the Products are available, or cancel your order. If Products are unlikely to be restocked, we will cancel your order and refund the price you paid.
4. PAYMENT
4.1 The total cost of your order includes the price of the Products and applicable delivery charges.
4.2 Your order can be processed depending on the payment method selected.
4.3 Payment can be made by cash on delivery, or later by credit or debit cards.
4.4 For customized orders and orders equal to or above Rs. 30,000, a 50% advance payment is required to proceed with the order.
5. CONTENT
You agree to use the website only for lawful purposes and in a way that does not restrict or inhibit anyone else’s use and enjoyment of the website. All content must be civil and tasteful.
You are responsible for all content that you post, email, or otherwise make available via the Service.
Your linking to any other websites is at your own risk. You agree that you must evaluate and bear all risks associated with the use of any content and that DAH Furniture is not liable for any content or any loss or damage resulting from the use of any content posted or made available via the Service.
DAH Furniture does not pre-screen or approve all content but reserves the right to remove any content that violates the terms or for any other reason.
6. INTELLECTUAL PROPERTY
DAH Furniture owns all intellectual property rights relating to the site, including designs, text, database, graphics, and layouts. You agree not to use or copy any part thereof without our express permission.
Intellectual property rights on content uploaded by Users are retained by the copyright owner. By uploading content, you give us permission to store, display, and use the content.
7. FEEDBACK FOR TRADESMEN
All Trade Professionals are subject to feedback evaluations from Customers. DAH Furniture is not responsible for the feedback content posted by customers.
Customers are responsible for the accuracy and legality of their feedback. Misuse of the feedback function may result in a ban from the website and potential reporting to authorities.
DAH Furniture performs checks to ensure feedback authenticity and may remove feedback at its sole discretion.
8. LIMITATIONS
DAH Furniture may establish limits concerning the use of the Website, including content retention, posting size, and access frequency.
DAH Furniture is not liable for the deletion or failure to store any content. We reserve the right to modify or discontinue the website at any time without notice.
We are not liable for any loss or damages arising from the provision (or non-provision) of any part of the service, including loss of profit or consequential loss or damage.
9. HOME DELIVERY
Delivery times apply to items owned by traders.
If any items you order are unavailable, we will contact you to discuss how to proceed. If we cannot contact you, we will send available items or refund you accordingly.
Deliveries typically occur between 9am and 11pm. Exact timing cannot be specified.
Working days are Monday to Saturday, excluding public holidays.
Unless stated otherwise, deliveries are made to your door. We are not responsible for additional lifting or carrying of goods.
We do not deliver to multiple addresses.
Please provide a daytime telephone number for delivery arrangements.
If your order contains multiple items, you may be contacted by more than one operator, and products may be delivered separately.
We deliver across Lahore and can deliver nationwide for an extra charge.
For further details, please visit our website or contact our customer service.